Privacy Policy
How IBP Home Realty collects, uses, and protects your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide when using our website, submitting property inquiries, requesting valuations, or contacting our team. This may include:
• Name, phone number, and email address
• Property preferences and search criteria
• Financial information relevant to mortgage or investment enquiries
• Communication history between you and our agents
We also collect non-personal technical data automatically, including IP addresses, browser type, pages visited, and time spent on site via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
• Respond to property inquiries and arrange viewings
• Send you relevant property listings that match your criteria
• Provide mortgage, valuation, and investment advisory services
• Improve our website and service offering
• Comply with legal and regulatory obligations under Dubai and UAE law
• Send marketing communications where you have given consent (you may opt out at any time)
3. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your information with:
• IBP Home Realty agents and staff for the purpose of fulfilling your request
• Mortgage bank partners (with your explicit consent) for pre-approval processing
• Service providers such as CRM platforms, email delivery, and analytics tools who process data on our behalf under strict confidentiality agreements
• Regulatory authorities (RERA, DLD, Dubai Courts) where required by law
4. Cookies
Our website uses cookies to enhance your browsing experience. We use:
• Essential cookies: required for the website to function correctly
• Analytics cookies: to understand how visitors interact with our site (Google Analytics)
• Marketing cookies: to deliver relevant property ads (where consent is given)
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Inquiry data is typically retained for 3 years. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict the processing of your data
• Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us at info@ibphome.ae.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no transmission over the internet is fully secure, and we cannot guarantee absolute security.
8. Contact Us
For any questions regarding this Privacy Policy or the use of your personal data, please contact:
IBP Home Realty L.L.C S.O.C
The Court Tower, 22nd Floor
Business Bay, Dubai, UAE
Email: info@ibphome.ae
Phone: +971 50 376 2111
This policy was last updated on 19 June 2026.
